FINANCIAL SERVICES GUIDE  -  AFS Licence No: 238425                                Version 3.19


About us – Bricher Pty Ltd T/as Bricher Insurance Brokers ABN 69 771 199 709

Suite 3, Level 1 , 26 McLaren Place Mornington 3931,  Phone 03 9808 9222  Fax 03 9808 9277 was established in 1984.                                   


This document is a Financial Services Guide (FSG). It sets out information designed to assist you to decide whether you wish to make use of our services. We will also provide you with a Product Disclosure Statement (PDS) this contains information about the particular policy which will enable you to make an informed decision about purchasing that product. You can contact us to give us instructions by post, phone, fax or email on the contact numbers mentioned above.


Bricher Pty Ltd hold an Australian Financial Services (AFS) Licence No: 238425 under the Corporations Law to provide advice and deal in relation to general insurance products. As an Insurance Broker we are able to act on your behalf and assist you with advice on general insurance products appropriate for your needs. The condition of this Licence requires us to hold a current Professional Indemnity Insurance Policy, our accounts must be audited annually, and our licence must be approved by the Australian Securities &  Investments Commission (ASIC).


We are members of the National Insurance Brokers Association, and our Director, Glenn Stevens, holds the Diploma of Financial Services (Insurance Broking) and is a Qualified Practicing Insurance Broker (QPIB) who has 35 years experience in the insurance and finance industries. Our support staff, are also qualified and have attained the complying level of training under the new AFS licence. All members of our company are continually updating their training and knowledge so that we can offer all our clients an efficient, competent and personalized service.


Bricher Pty Ltd is a Steadfast Group Limited (Steadfast) Network Broker.  Steadfast has exclusive arrangements with some insurers and premium funders (Partners) under which Steadfast will receive commission of between 0.5-1% of the base premium excluding statutory charges for each product arranged by us with those Partners. Steadfast is also a shareholder of some Partners. We may receive a proportion of that commission from Steadfast at the end of each financial year (or other agreed period).


As a Steadfast Network Broker we have access to member services including model operating & compliance tools, procedures, manuals & training, legal, technical banking & recruitment advice & assistance, group insurance arrangements, product comparison & placement support, claims support & group purchasing arrangements. These member services are either funded by Steadfast, subsidised by Steadfast or available exclusively to Steadfast Network Brokers for a fee. You can obtain a copy of Steadfast's FSG at


Bricher Pty Ltd has a professional indemnity insurance policy (PI policy) in place.  The PI policy covers us and our employees for claims made against us by clients as a result of the conduct of us, our employees or other representatives in the provision of financial services.  Our distributors and authorised representatives have their own PI policies to cover them for claims made against them by clients as a result of the conduct by them in the provision of financial services.

When you pay us your premium it will be banked into our trust account. We retain the commission for the premium you pay us and remit the balance to the insurer in accordance with our arrangements with the insurer. We will earn interest on the premium while it is in our trust account and we will retain any interest earned on the premium.


The commission is calculated on the base premium before statutory charges i.e. fire service levy, GST and stamp duty and we may charge you a fee. This commission and fee, which is disclosed on your invoice, is used to operate our business and provide the services, credit facilities, technology and training required. If we have arranged premium funding for you we receive commission of between 1-2% of the amount funded, from the funding provider, as stated in your contract.


We subscribe to the Australia Financial Complaints Authority (AFCA), and its supporting General Insurance Brokers Code of Practice. If your complaint cannot be resolved to your satisfaction by us you have the right to refer the matter to AFCA. AFCA can be contacted on 1800 931 678 or Please refer to the rear of our invoice for other important notices.


Privacy Statement – We maintain a record of your personal profile, including details of insurance policies that we arrange or issue for you. Our privacy statement is located in the Important Notices on the rear of your invoice, a copy is also available on our website


Cancellations - We cannot cancel a contract of insurance without written instructions from person(s) who is authorised to represent each of the parties who are named as Insureds in the contract of insurance.  If a contract of insurance is cancelled before expiry of the period of insurance, we will refund the net premium we receive from the insurer.  We will retain any fee we have charged you. We will also retain commission depending on our arrangements with the insurer, or charge you a cancellation fee equal to the reduction in our commission.